Change Management

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Course Description

Change is a constant. All around us, technologies, processes, people, ideas, and methods change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and your participants will gain some valuable skills through this workshop.

The Change Management workshop will give any leader the tools to implement change more smoothly and to have those changes more easily accepted. This workshop will also offer participants a clearer understanding of how change is implemented with tools for managing their reactions to change.

8+

Hours

50

Lectures

$40

Price

WHAT TO EXPECT

Learning Objectives

  • List the steps necessary for preparing a change strategy and building support for the change
  • Describe the WIFM – the individual motivators for change
  • Use needed components to develop change management and communications plans
  • List change implementation strategies
  • Employ strategies for gathering data, addressing concerns and issues, evaluating options, and adapting a change direction
  • Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
  • Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
  • Use strategies for aligning people with a change, appealing to emotions and facts
  • Describe the importance of resiliency and flexibility in the context of change.

Course Outline

Module One: Preparing for Change

  • Defining Your Strategy
  • Building the Team

Module Two: Identifying the WIIFM

  • What’s In It For Me?
  • Building Support

Module Three: Understanding Change on an Individual Level

  • Clearing
  • Programming
  • Processing

Module Four: Leading and Managing the Change

  • Preparing and Planning
  • Delegating
  • Keeping the Lines of Communication Open
  • Coping with Pushback

Module Five: Gaining Support

  • Gathering Data
  • Addressing Concerns and Issues
  • Evaluating and Adapting

Module Six: Making it all Worthwhile

  • Leading Status Meetings
  • Celebrating Successes
  • Sharing the Results and Benefits

Module Seven: Using Appreciative Inquiry

  • The Four Stages
  • The Purpose of AI
  • Examples and Case Studies

Module Eight: Bringing People to Your Side

  • A Dash of Emotion
  • Plenty of Facts
  • Bringing it All Together

Module Nine: Building Resiliency

  • What is Resiliency?
  • Why is it Important?
  • Five Easy Steps for the Leader and the Individual

Module Ten: Building Flexibility

  • What is Flexibility?
  • Why is it Important?
  • Five Easy Steps for the Leader and the Individual

Assessment