Coaching and Mentoring 

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Course Description

Imagine reviewing a performance report and noticing, yet again, that a low-performing employee has missed their target. Despite previous discussions about the importance of meeting goals, the results haven’t improved. The employee has a great attitude and potential, but your usual motivational strategies no longer work. Frustration sets in, and you’re left wondering how to turn the situation around. What’s the next step?

The Coaching and Mentoring course provides actionable strategies to help you guide employees toward higher performance. Effective coaching is built on strong relationships and strategic goal setting. This course will equip you with the tools to understand your employees better, foster trust, and set clear, motivating objectives that inspire growth and achievement.

8+

Hours

53

Lectures

$40

Price

WHAT TO EXPECT

Learning Objectives

  • Define coaching, mentoring, and the GROW model.
  • Identify and set appropriate goals using the SMART technique of goal setting.
  • Identify the steps necessary in defining the current state or reality of your employee’s situation.
  • Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
  • Identify the benefits of building and fostering trust with your employees.
  • Identify the steps in giving effective feedback while maintaining trust.
  • Identify and overcome common obstacles.
  • Identify when the coaching should end, and transition your employee to other growth opportunities.

  • Identify the difference between mentoring and coaching.

Course Outline

Module One: Defining Coaching and Mentoring

  • What is Coaching?
  • What is Mentoring?
  • Introducing the GROW Model

Module Two: Setting Goals

  • Goals in the context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals

Module Three: Understanding the Reality

  • Getting a Picture of Where You Are
  • Identifying Obstacles
  • Exploring the Past

Module Four: Developing Options

  • Identifying Paths
  • Choosing Your Final Approach
  • Structuring a Plan

Module Five: Wrapping it All Up

  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated

Module Six: The Importance of Trust

  • What is Trust?
  • Trust and Coaching
  • Building Trust

Module Seven: Providing Feedback

  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development

Module Eight: Overcoming Roadblocks

  • Common Obstacles
  • Re-Evaluating Goals
  • Focusing on Progress

Module Nine: Reaching the End

  • How to Know When You’ve Achieved Success
  • Transitioning the Coaching
  • Wrapping it All Up

Module Ten: How Mentoring Differs from Coaching

  • The Basic Differences
  • Blending the Two Models
  • Adapting the GROW Model for Mentoring
  • Focusing on the Relationship

Assessment