Communication Strategies

Write your awesome label here.
Course Description

Master the art of effective communication and elevate your personal and professional interactions! Our Communication Strategies Course equips you with the tools to convey your ideas clearly, build stronger relationships, and foster collaboration. Whether you're leading a team, presenting to stakeholders, or navigating workplace conversations, this course provides actionable strategies to communicate with confidence and impact.

Explore techniques for active listening, persuasive speaking, and managing challenging conversations in diverse settings. With engaging content and practical exercises, you’ll learn to adapt your communication style to different audiences and situations, ensuring your message resonates every time. Enroll today and transform your communication skills into your greatest asset!

10+

Hours

56

Lectures

$40

Price

WHAT TO EXPECT

Learning Objectives

  • Understand what communication is 
  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop their non-verbal and paraverbal communication skills
  • Use the STAR method to speak on the spot
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others

Course Outline

Module One: The Big Picture

  • What is Communication?
  • How Do We Communicate?
  • Other Factors in Communication

Module Two: Understanding Communication Barriers

  • An Overview of Common Barriers
  • Language Barriers
  • Cultural Barriers
  • Differences in Time and Place

Module Three: Paraverbal Communication Skills

  • The Power of Pitch
  • The Truth about Tone
  • The Strength of Speed

Module Four: Non-Verbal Communication

  • Understanding the Mehrabian Study
  • All About Body Language
  • Interpreting Gestures

Module Five: Speaking Like a STAR

  • S = Situation
  • T = Task
  • A = Action
  • R = Result
  • Summary

Module Six: Listening Skills

  • Seven Ways to Listen Better Today 
  • Understanding Active Listening
  • Sending Good Signals to Others

Module Seven: Asking Good Questions

  • Open Questions
  • Closed Questions
  • Probing Questions

Module Eight: Appreciative Inquiry

  • The Purpose of AI
  • The Four Stages
  • Examples and Case Studies

Module Nine: Mastering the Art of Conversation

  • Level One: Discussing General Topics
  • Level Two: Sharing Ideas and Perspectives
  • Level Three: Sharing Personal Experiences
  • Our Top Networking Tips

Module Ten: Advanced Communication Skills

  • Understanding Precipitating Factors
  • Establishing Common Ground
  • Using "I" Messages

Assessment