Creative Problem Solving

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Course Description

Over the years, research has shown that successful problem solvers rely on a structured, repeatable process to tackle challenges—big or small. This proven approach empowers individuals to identify, analyze, and implement effective solutions with confidence.


Our Creative Problem-Solving Workshop delivers a comprehensive overview of this powerful process, equipping participants with essential tools and techniques to enhance their problem-solving capabilities. From brainstorming and data analysis to resource identification and information gathering, this workshop provides actionable insights to address real-world challenges effectively.Unleash your team’s potential to think creatively, overcome obstacles, and drive results with this transformative learning experience.

9+

Hours

55

Lectures

$40

Price

WHAT TO EXPECT

Learning Objectives

  • Understand problems and the creative problem-solving process

  • Identify types of information to gather and key questions to ask in problem-solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions

  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting

  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
  • Understand the need to refine the shortlist and redefine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality

Course Outline

Module One: The Problem-Solving Method

  • What is a Problem?
  • What is Creative Problem Solving?
  • What are the Steps in the Creative Solving Process?

Module Two: Information Gathering

  • Understanding Types of Information
  • Identifying Key Questions
  • Methods of Gathering Information

Module Three: Problem Definition

  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining the Present State and the Desired State
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement

Module Four: Preparing for Brainstorming

  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity

Module five: Generating Solutions (I)

  • Brainstorming Basics
  • Brainwriting and Mind Mapping
  • Duncker Diagrams

Module Six: Generating Solutions (II)

  • The Morphological Matrix
  • The Six Thinking Hats
  • The Blink Method

Module Seven: Analyzing Solutions

  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis

Module Eight: Selecting a Solution

  • Doing a Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems

Module Nine: Planning Your Next Steps

  • Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting

Module Ten: Recording Lessons Learned

  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements

Assessment