Human Resource Management

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Course Description

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers' job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact, particularly on those who are not equipped with the skills or knowledge to deal with these issues.

The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This course will provide the required skills and assist you with certain complex Human Resource situations.

9+

Hours

55

Lectures

$60

Price

WHAT TO EXPECT

Learning Objectives

  • Describe the implications of different aspects of Human Resource Management on your daily responsibilities
  • Define human resources terms and subject matter
  • Recruit, interview, and retain employees more effectively
  • Follow up with new employees in a structured manner
  • Be an advocate for your employee's health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
  • Identify three areas for further development within the Human Resources field as part of a personal action plan

Course Outline

Module One: A History of Human Resources

  • A Brief History
  • What is Human Resources Today?

Module Two: The Interview Process

  • The General Format
  • Types of Questions
  • Dos and Don’ts

Module Three: Employee Orientation

  • The Orientation Process
  • The Role of Management and the Role of Human Resources
  • Tips and Tricks

Module Four: Following Up with New Employees

  • Daily Checklist for the First Week
  • Following Up at the End of the Week
  • Weeks and Months Later

Module Five: Workplace Safety

  • Understanding Your Role and Responsibilities
  • Understanding Local Rules
  • Understanding Industry-Specific Rules

Module Six: Dealing with Harassment and Discrimination

  • Defining Harassment
  • Types of Workplace Discrimination
  • A Manager’s Responsibility
  • An Employer’s Responsibility

Module Seven: Workplace Violence

  • Defining Violence
  • A Manager’s Responsibility
  • An Employer’s Responsibility

Module Eight: Managing Employee Performance

  • Choosing the Time and Place for Feedback
  • Types of Employee Appraisals
  • Using the Feedback Sandwich
  • Encouraging Growth and Development

Module Nine: Disciplining Employees

  • Understanding Your Role
  • Understanding Your Choices
  • Having the Meeting
  • Following Up

Module Ten: Terminating Employees

  • Documenting Events
  • Preparing for the Decision
  • Making the Decision
  • Communicating the Decision

Assessment