Measuring Results from Training

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Course Description

While the benefits of training are widely acknowledged, quantifying its impact and assigning a dollar value can sometimes be challenging. Topics like sales training or time management may show direct, measurable outcomes, while areas such as communication or leadership often provide intangible, yet equally valuable, benefits.

Our Measuring Results from Training course teaches you effective methods to evaluate training outcomes and demonstrate their value. You will also learn how to use these insights to refine and enhance the curriculum, ensuring continuous improvement and greater impact.

10+

Hours

63

Lectures

$60

Price

WHAT TO EXPECT

Learning Objectives

  • Understand Kolb’s learning styles and learning cycle
  • Understand Kirkpatrick’s levels of evaluation
  • Be familiar with many types of evaluation tools, including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments, and learning journals 
  • Understand when to use each type of evaluation tool
  • Be able to perform a needs assessment
  • Know how to write learning objectives and link them to evaluation
  • Be able to write an evaluation plan to evaluate learning at each stage of the training and far beyond
  • Know how to identify the costs, benefits, and return on investment of training
  • Be familiar with the parts of a business case

Course Outline

Module One: Kolba’s Learning Styles

  • The Four-Stage Process
  • Accommodators
  • Divergers
  • Convergers
  • Assimilators

Module Two: Kirkpatrick’s Levels of Evaluation

  • Overview
  • Level One: Reactions
  • Level Two: Learning
  • Level Three: Behavior
  • Level Four: Results

Module Three: Types of Measurement Tools

  • Goal Setting
  • Self-Evaluations
  • Peer Evaluations
  • Supervisor Evaluations
  • High-Level Evaluations

Module Four: Focusing the Training

  • Performing a Needs Assessment
  • Creating Learning Objectives
  • Drilling Down into Content

Module Five: Creating an Evaluation Plan

  • What Will We Evaluate?
  • When Will the Evaluation be Completed?
  • How Will We Evaluate It?
  • Who Will Perform the Evaluation?

Module Six: Assessing Learning before Training

  • Workplace Observation
  • Objectives Assessment
  • Pre-Assignments and Pre-Tests

Module Seven: Assessing Learning during Training

  • Reviewing Learning Objectives
  • Performing Hip-Pocket Assessments
  • Quizzes and Tests
  • Skill Assessments

Module Eight: Assessing Learning after Training

  • Evaluation Timelines
  • Learning Journal
  • Goal Setting
  • Additional Methods of Evaluation

Module Nine: The Long-Term View

  • Creating a Long-Term Evaluation Plan
  • Methods of Evaluation
  • Documenting Lessons Learned

Module Ten: Calculating the Return on Investment (ROI)

  • A Basic ROI Formula
  • Identifying and Measuring Tangible Benefits
  • Identifying and Measuring Intangible Benefits
  • Calculating Total Costs
  • Making a Business Case

Assessment