Middle Manager

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Course Description

Middle managers play a pivotal role in bridging the gap between strategic goals and day-to-day operations. Their ability to lead teams, communicate effectively, and drive performance directly impacts organizational success. Yet, these leaders often face unique challenges that require tailored skills and support.

Our Middle Manager course is designed to equip participants with the tools they need to excel in this critical role. From enhancing decision-making and conflict resolution to fostering team collaboration and aligning with organizational goals, this course empowers middle managers to lead with confidence and deliver results that matter.

11+

Hours

66

Lectures

$60

Price

WHAT TO EXPECT

Learning Objectives

  • Define management.
  • Understand ethics in the workplace.
  • Manage information and make decisions. 
  • Be familiar with the control process. 
  • Use organizational strategies to facilitate change.
  • Create structures and processes to manage teams.
  • Manage as a leader.

Course Outline

Module One: Introduction to Management

  • What is Management?
  • What Do Mangers Do?
  • What Does It Take to Be a Manager?
  • Why Does Management Matter?

Module Two: Ethics and Social Responsibility

  • What is Ethical Workplace Behavior?
  • What is Unethical Workplace Behavior?
  • How to Make Ethical Decisions
  • What is Social Responsibility?

Module Three: Managing Information

  • Why Information Matters
  • Strategic Importance of Information
  • Characteristics and Costs of Useful Information
  • Getting and Sharing Information

Module Four: Decision-Making

  • What is Rational Decision-Making?
  • Steps to Rational Decision-Making
  • Limits to Rational Decision-Making
  • Improving Decision-Making

Module Five: Control Basics of Control

  • The Control Process
  • Is Control Necessary or Possible?
  • How and What to Control
  • Control Methods

Module Six: Organizational Strategy

  • Basics of Organizational Strategy
  • Sustainable Competitive Advantage
  • Strategy-Making Process
  • Corporate, Industry, Firm Level Strategies

Module Seven: Innovation and Change

  • Organizational Innovation
  • Why Innovation Matters
  • Managing Innovation
  • Organizational Change
  • Why Change Occurs and Why it Matters
  • Managing Change

Module Eight: Organizational Structures and Process

  • Departmentalization
  • Organizational Authority
  • Job Design
  • Designing Organizational Process

Module Nine: Managing Teams

  • The Good and the Bad of Using Teams
  • Kinds of Teams
  • Work Team Characteristics
  • Enhancing Work Team Effectiveness

Module Ten: Motivation and Leadership

  • Basics of Motivation
  • Equity Theory
  • Expectancy Theory
  • What is Leadership?
  • Situational Leadership
  • Strategic Leadership

Assessment