Performance Management

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Course Description

Performance management ensures that employees and organizations are aligned on priorities, driving productivity and reducing inefficiencies. It supports employees in setting and achieving goals while fostering stronger relationships between staff and management. By aligning individual and organizational objectives, performance management is key to enhancing overall performance and productivity.

During periods of change, performance management facilitates smoother transitions and strengthens communication. It helps bridge skill gaps through constructive feedback and coaching, empowering employees to grow and contribute more effectively. This process creates a streamlined, collaborative relationship that benefits both the employee and the organization.

10+

Hours

62

Lectures

$60

Price

WHAT TO EXPECT

Learning Objectives

  • Define performance management.
  • Understand how performance management works, and the tools to make it work.
  • Learn the three phases of project management and how to assess it.
  • Discuss effective goal setting.
  • Learn how to give feedback on performance management.
  • Identify Kolb’s Learning Cycle.
  • Recognize the importance of motivation.
  • Develop a performance journal and performance plan.

Course Outline

Module One: The Basics (I)

  • What is Performance Management?
  • How Does Performance Management Work?
  • Tools
  • Case Study
  • Review Questions

Module Two: The Basics (II)

  • Three Phase Process
  • Assessments
  • Performance Reviews
  • Case Study
  • Review Questions

Module Three: Goal Setting

  • SMART Goal Setting
  • Specific Goals
  • Measurable Goals
  • Attainable Goals
  • Realistic Goals
  • Timely Goals
  • Monitoring Results
  • Case Study
  • Review Questions

Module Four: Establishing Performance Goals

  • Strategic Planning
  • Job Analysis
  • Setting Goals
  • Motivation
  • Case Study
  • Review Questions

Module Five: 360 Degree Feedback

  • What is 360-degree Feedback?
  • Versus Traditional Performance Review
  • The Components
  • Case Study
  • Review Questions

Module Six: Competency Assessments

  • Competency Assessment Defined
  • Implementation
  • Final Destination
  • Case Study
  • Review Questions

Module Seven: Kolb’s Learning Cycle

  • Experience
  • Observation
  • Conceptualization
  • Experimentation
  • Case Study
  • Review Questions

Module Eight: Motivation

  • Key Factors
  • The Motivated Organization
  • Identifying Personal Motivators
  • Evaluating and Adapting
  • Case Study
  • Review Questions

Module Nine: The Performance Journal

  • Record Goals and Accomplishments
  • Linking with Your Employees or Managers
  • Implementing a Performance Coach
  • Keeping Track
  • Case Study
  • Review Questions

Module Ten: Creating a Performance Plan

  • Goals
  • Desired Results
  • Prioritization
  • Measure
  • Evaluation
  • Case Study
  • Review Questions

Assessment