Trust Building and Resilience Development

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Course Description

Trust and resilience are essential for success in today’s workplace. The Trust Building and Resilience Development course provides strategies to foster authentic relationships, navigate challenges, and build collaboration and accountability.

Through practical tools and examples, you’ll master transparent communication, conflict resolution, and a resilient mindset. By the end, you’ll be ready to cultivate trust, adapt to change, and thrive in any environment.

10+

Hours

62

Lectures

$40

Price

WHAT TO EXPECT

Learning Objectives

  • Gain the trust of employees by empowering them.
  • Promote transparent communication.
  • Keep the promises you make.
  • Identify different personality types and how to work with them.
  •  Respect all those you work with.
  • Keep stress at bay.
  • Overcome adversities.
  • Accept and manage change.
  • Stay motivated.

Course Outline

Module One: Empower Staff

  • Set Expectations
  • Accept Input
  • Delegate
  • Supply Resources
  • Case Study
  • Review Question

Module Two: Transparent Communication

  • Verbal
  • Non-Verbal
  • Honest Feedback
  • No Gossip
  • Case Study
  • Review Questions

Module Three: Keep Promises

  • Be Organized
  • Stay Motivated
  • Don’t Overcommit and Under Deliver
  • Keep Track
  • Case Study
  • Review Questions

Module Four: Personality Types

  • The Leader
  • The Analytical
  • The Amiable
  • The Expressive
  • Case Study
  • Review Questions

Module Five: Respect

  • Position
  • Opinion
  • Time
  • Strengths/Weaknesses
  • Case Study
  • Review Questions

Module Six: Stress Management

  • Exercise
  • Balanced Diet
  • Sleep
  • Work Under Pressure
  • Case Study
  • Review Questions

Module Seven: Develop Positive Relationships

  • Get-to-Know Colleagues
  • Manage Boundaries
  • Collaborate with Others
  • Show Appreciation
  • Case Study
  • Review Questions

Module Eight: Overcoming Adversities

  • Recognize Mistakes
  • Fix Mistakes
  • Evaluate Your Improvements
  • Avoid Same Mistakes in Future
  • Case Study
  • Review Questions

Module Nine: Change Acceptance/Management

  • Keep End Goal in Mind
  • Be Optimistic
  • Like-Minded People
  • Reward Yourself
  • Case Study
  • Review Question

Module Ten: Stay Motivated

  • Why is it Important?
  • Cognitive
  • Emotional
  • Compassionate
  • Case Study
  • Review Questions

Assessment