Unconscious Bias
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10+
62
$60
WHAT TO EXPECT
Learning Objectives
- Define various types of unconscious biases.
- Identify where these biases come from and how they are engrained in our decision-making.
- Successfully confront unconscious biases individually.
- Identify the effects of unconscious biases in the workplace.
- Exhibit how to implement unconscious bias-based training in the workplace.
- Identify the steps for handling an unconscious bias-based complaint at work.
Course Outline
Module One: What is Unconscious Bias?
- Definition
- How Does it Work?
- Triggers
- Impact
- Practical Illustration
- Review Questions
Module Two: Types of Unconscious Bias (I)
- Affinity Bias
- Halo Effect
- Attribution Bias
- Confirmation Bias
- Practical Illustration
- Review Questions
Module Three: Types of Unconscious Bias (II)
- Horns Effect
- Contrast Effect
- Beauty Bias
- Height Bias
- Practical Illustration
- Review Questions
Module Four: Types of Unconscious Bias (III)
- Conformity Bias
- Gender Bias
- Name Bias
- Ageism Bias
- Practical Illustration
- Review Questions
Module Five: Effects on Company
- Recruitment
- Opinion
- Employee Turnover & Low Morale
- Reputation
- Practical Illustration
- Review Questions
Module Six: Mitigating Unconscious Bias
- Set Expectations
- Get Feedback
- Encourage Participation
- Train Employees
- Practical Illustration
- Review Questions
Module Seven: Training
- What to Include?
- Who Should Be Trained?
- How to Conduct?
- Check for Understanding
- Practical Illustration
- Review Questions
Module Eight: Promote Inclusion
- Educate
- Celebrate Differences
- Listen to Employees
- Fortify Anti-Discrimination Policies
- Practical Illustration
- Review Questions
Module Nine: Benefits
- Workplace Culture
- Ethical
- Financial
- Legal
- Practical Illustration
- Review Question
Module Ten: Handling Complaints
- Gather Information
- Evaluate Credibility of the Complaint
- Interview Those Involved
- Take Action Against Offender
- Practical Illustration
- Review Questions