Workplace Bullying
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8+
52
$60
WHAT TO EXPECT
Learning Objectives
- Define Workplace Bullying and why it must be prevented in the workplace.
- Identify the benefits for self and the company, in pursuing an objective of eliminating workplace bullying.
- Successfully raise awareness of what workplace bullying is, and how to recognize and prevent it from happening.
- Identify different types of workplace bullying, and how they negatively affect the workplace overall.
- Discuss Human Resources and its best practices for dealing with issues associated with workplace bullying.
- Define the steps to handling complaints associated with workplace bullying.
- Describe the benefits of recognizing and eliminating Workplace Bullying, and the negative effects of ignoring it when it's happening.
Course Outline
Module One: What Is Workplace Bullying
- Definition
- Types of Bullying
- Examples
- Statistics
- Practical Illustration
- Module One: Review Questions
Module Two: Why Does One Bully?
- Lack of Self-Esteem
- A Need to Control
- Being Bullied
- A Toxic Work Environment
- Practical Illustration
- Module Two: Review Questions
Module Three: Effects on Employees
- Emotional
- Physical
- Psychological
- Work Productivity
- Practical Illustration
- Module Three: Review Questions
Module Four: Effects on Company
- Employee Turnover and Low Morale
- Employee Assistance Programs
- Decreased Productivity
- Reputation
- Practical Illustration
- Module Four: Review Questions
Module Five: Company Policy
- Anti-bullying Policy
- Frequently Updating Policy
- Train Employees
- Highlight Consequences for Non-Compliance
- Practical Illustration
- Module Five: Review Questions
Module Six: Training
- What to Include
- Who Should Be Trained?
- How to Conduct
- Check for Understanding
- Practical Illustration
- Module Six: Review Questions
Module Seven: Company Responsibility
- Know State and Federal Laws
- Keep Records of All Complaints
- Investigate Complaints
- Resolve Complaints
- Practical Illustration
- Module Seven: Review Questions
Module Eight: Being Bullied
- Seek Support
- Document
- Report
- Speak Up
- Practical Illustration
- Module Eight: Review Questions
Module Nine: Someone Else Being Bullied
- Support Victim
- Document
- Report
- Encourage Victim
- Practical Illustration
- Module Nine: Review Questions
Module Ten: Company Address the Bully
- Confront
- Put on Probation
- Suspend
- Terminate Employment
- Practical Illustration
- Module Ten: Review Questions