Workplace Violence

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Course Description

Workplace violence poses significant risks to the safety, well-being, and productivity of any organization. Recognizing the warning signs, understanding potential triggers, and knowing how to respond effectively are essential skills for creating a safe and respectful work environment.

Our Workplace Violence course provides practical strategies to identify, address, and mitigate risks of violence in the workplace. Through engaging content, participants will gain the tools to promote safety, defuse conflicts, and foster a culture of trust and accountability. Prioritize safety—because every employee deserves a secure and supportive workplace.

10+

Hours

61

Lectures

$60

Price

WHAT TO EXPECT

Learning Objectives

  • Define workplace harassment.
  • Understand bullies and how to avoid hiring them. 
  • Create a risk assessment and understand how to handle violence.
  • Recognize social and business responsibility.
  • Develop relevant policies and procedures.
  • Learn how to investigate complaints.

Course Outline

Module One: What is Workplace harassment?

  • How to Identify
  • Costs to your business

Module Two: Identifying The Bully

  • Abusive Workplace Behaviors
  • Bullying and Personality Disorders
  • Narcissism

Module Three: How to Handle Workplace Violence

  • Types of Behavior
  • Target the Behavior, Not the Person
  • Implement an Action Plan

Module Four: Risk Assessment (I)

  • Understanding Anger and Aggression
  • Defusing & De-escalating Strategies
  • Communication Skills
  • Tactical Options

Module Five: Risk Assessment (II)

  • Identifying the Hazard
  • Assessing the Risk
  • Controlling the Risk
  • Evaluating & Review

Module Six: Being the Victim

  • What Is Not Considered Bullying
  • Steps to take

Module Seven: Checklist for Employers

  • 4 Step Process
  • Addressing all Employees
  • Code of Ethics
  • Policy and Procedures

Module Eight: Interview Process

  • Identify a Bully in the Interview Process
  • Warning Signs
  • Role Play
  • Case Study

Module Nine: Investigation Process

  • Advising your Supervisor
  • Lodging the Complaint
  • Initial Response
  • The Investigation
  • The Findings
  • Review & Closure

Module Ten: Developing a Workplace Harassment Policy

  • Scope
  • Philosophy
  • Principles
  • Intent
  • Options
  • Informal Complaint Process
  • Formal Investigation process

Assessment