In-Person Sales

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Course Description

In the age of online shopping and technology, in-person sales can easily be ignored. However, do not overlook the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone interested in sales must be confident in the art of in-person sales.

With our In-Person Sales course, you will discover the specifics of what it means to become an effective salesperson and the steps towards success. You will also learn how to connect with customers and move them through the sales process.

10+

Hours

62

Lectures

$60

Price

WHAT TO EXPECT

Learning Objectives

  • Understand in-person sales
  • Explain the sales funnel
  • Explore sales techniques
  • Develop loyalty
  • Identify ways to build a customer base

Course Outline

Module One: In-Person Sales

  • Definition
  • Benefits
  • Cost
  • Effectiveness
  • Case Study
  • Module One: Review Questions

Module Two: Examples of In-Person Sales

  • Sales Call
  • Retail
  • Face Time
  • Meetings
  • Case Study
  • Module Two: Review Questions

Module Three: Sales Funnel

  • Generate Leads
  • Nurture Leads
  • Acquire Customer Base
  • Expand Customer Base
  • Case Study
  • Module Three: Review Questions

Module Four: Prepare

  • Effective Methods to Generate Leads
  • Know Your Customer
  • Practice Sales Conversation
  • Set Goals
  • Case Study
  • Module Four: Review Questions

Module Five: Presentation

  • Determine Venue
  • Stay on Point
  • Tie the Information to Customer Values
  • Refer to Past Conversations
  • Case Study
  • Module Five: Review Questions

Module Six: Engage

  • Emotional Intelligence
  • Allow Evaluation
  • Overcome Objections
  • Incentives
  • Case Study
  • Module Six: Review Questions

Module Seven: Commitment

  • A Verbal “Yes”
  • Maintain Connection
  • Remind Customer of Value
  • Call to Action
  • Case Study
  • Module Seven: Review Questions

Module Eight: Sale

  • It Isn’t Over Till It’s Over
  • Make the Process Easy
  • Close with Exceptional Service
  • Thank and Reward
  • Case Study
  • Module Eight: Review Questions

Module Nine: Loyalty

  • Continuity Programs
  • Special Rewards
  • Handwritten Cards
  • Case Study
  • Module Nine: Review Questions

Module Ten: Expand

  • Word of Mouth
  • Networking
  • Clubs
  • Case Study
  • Module Ten: Review Questions

Assessment